For years, Chicago P.D. has built a loyal fanbase thanks to its intense storylines, gritty realism, and unforgettable characters. But among the entire Intelligence Unit, there’s one name that continues to dominate fan discussions—and it’s not who many expected.
While characters like Hank Voight or Jay Halstead often take center stage, a surprising fan favorite has quietly stolen the spotlight: Kim Burgess, played by Marina Squerciati.
Originally introduced as a patrol officer with a completely different background—once even working as a flight attendant—Burgess has evolved into one of the most emotionally compelling figures in the entire franchise. Over the seasons, viewers have watched her grow, struggle, and survive some of the show’s most intense and heartbreaking moments.
What truly sets her apart, however, is the emotional connection fans feel toward her journey. From personal trauma to complicated relationships, Burgess represents a balance of strength and vulnerability that resonates deeply with audiences.
Online discussions—especially across fan communities—have only reinforced her popularity. Many viewers describe her as “the heart of the show,” with some even claiming they “can’t imagine Chicago P.D. without her.”
But not everyone agrees.
A smaller group of fans has pushed back, arguing that her character has changed too much over time—becoming overly emotional or less dynamic compared to earlier seasons. Still, even critics admit that her evolution keeps the show grounded in realism.
Interestingly, this divide reflects a larger trend within the series. As Chicago P.D. continues to focus more heavily on personal storylines and relationships, fan opinions have become increasingly split—some love the deeper character development, while others miss the fast-paced, team-driven storytelling of earlier seasons.
Despite the mixed reactions, one thing is undeniable: Kim Burgess has become one of the most talked-about characters in the “One Chicago” universe.
Love her or question her evolution, she’s impossible to ignore—and that might be exactly why fans just can’t stop watching.