
📉 What’s Going Wrong on Paramount+?
1. Entire Seasons or Episodes Vanishing
Multiple users report that Season 2 of NCIS mysteriously disappeared. One Redditor shared:
“I was literally watching an episode from season two this morning… and the whole season is gone”paramountpressexpress.com+15reddit.com+15reddit.com+15
Another user said Paramount+ support informed them: licensing had expired, with no guarantee of a return .
2. Poor App Performance & Playback Bugs
Viewers using the app on Firestick, smart TVs, browsers, PS5, and consoles report frequent freezing, buffering, and crashes when trying to watch NCIS .
One user commented:
“It won’t even play on Firefox anymore and barely works on Safari… I don’t know how a streaming app lags on a console but here we are.” reddit.com+2reddit.com+2technadu.com+2
3. Confusing, Fragmented Availability Across Platforms
Even subscribers with add-ons—or those accessing via Amazon Prime—find inconsistent access. One said:
“Some earlier seasons… may not be available via the Paramount+ channel… that’s why you may see them for purchase on Prime Video.” reddit.com+10reddit.com+10reddit.com+10
Another noted seasons 1–17 of NCIS were erratically accessible—available on some platforms but missing on their Firestick reddit.com+14reddit.com+14paramountplus.com+14.
Why This Matters for NCIS Fans
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Trust Erosion: Viewers started NCIS with the expectation that all episodes would be available—and now question the platform’s reliability.
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Binge-Watch Disruption: Missing seasons or episodes cut off those trying to rewatch from the beginning—or catch up during gaps.
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Fragmented Experience: Jumping between devices, platforms, or payment tiers erodes the convenience Paramount+ promises.
đź’ˇ How Fans Are Coping
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Switching Platforms: Some are migrating to Prime Video, Netflix (for earlier seasons), or even Disney+ in certain regions precincttv.com+1fresherslive.com+1thestreambible.com.
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Logging In via Web: A workaround for many: use the web browser rather than smart TV appsprecincttv.com+5reddit.com+5reddit.com+5.
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Contacting Support: Many are complaining directly and hoping for a fix—but official answers tend to blame licensing or vague technical issues .
What Paramount+ Needs to Fix—Now
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Restore Missing Content Immediately
Whether it’s licensing glitches or app bugs—fans need full access to seasons they’ve paid for. -
Improve App Stability
Fix playback issues across all devices—especially the widely used Firestick, consoles, and browsers. -
Clarify Licensing Terms
Paramount+ should transparently communicate which seasons require separate purchase or add‑on, avoiding confusion. -
Simplify Platform Access
Ensure content availability is consistent whether accessing through Prime Video, Xfinity, or the native app.
The Bigger Picture
NCIS remains one of Paramount+’s most-watched franchises. Yet these streaming disruptions are threatening viewership and subscriber loyalty. In an increasingly competitive streaming landscape, reliability isn’t optional—it’s essential.
âś… TL;DR
Issue | Impact |
---|---|
Missing seasons/episodes | Prevents binge-watching; damages trust |
App bugs/freezing | Frustrates users across devices |
Platform fragmentation | Creates fragmented, frustrating experiences |
Paramount+ response | Often vague—blaming licensing or tech with little transparency |